REAL-TIME SENTIMENT ANALYSIS
Learn how people are talking about you across the web and socials
Learn if your customers’ feedback, comments, or reviews are positive or negative. Track how their perception changes over time or compares to competitors.
SENTIMENT SPIKE ALERT
Monitor and protect your brand reputation in real-time
Get notified every time public opinion significantly shifts into positive or negative sentiment. Capitalize on positive trends or address issues before they escalate.
Keep track of crisis progress and public response
Learn how far the crisis spreads and what channels have the highest reach. Discover media and social profiles with the most influence and learn which side they lean towards.
Create detailed sentiment reports
Use templates or create custom reports tailored to your needs. Easily share and export reports packed with engaging data and charts.
Compare your public perception with competitors
Learn how customers feel about you versus your competitors and see how your brand perception changes or compares to competitors over time.
Access precise tone of voice insights
Determ’s AI Synthia can understand sarcasm or irony and grasp the full context of your mentions.
Learn what emojis your customers use
Gain more context into how people talk about you online with an overview of their most used emojis that can indicate positive or negative feelings.
Tone of voice
Get brand reputation insights in a few clicks.
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